Privacy Policy

A legal disclaimer

Bristol Fast Courier

Last updated: 04/12/2025

Bristol Fast Courier (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website (www.bristolfastcourier.com) or our courier services.

Information We Collect

We may collect and process the following information:

Personal Information:

Name
Email address
Phone number
Delivery and collection addresses
Company details (if applicable)

Delivery Information:

Parcel details
Instructions for delivery or collection
Proof of delivery (signatures, names, timestamps)

Website and Technical Data:

IP address
Browser type and device information
Cookies and usage analytics (if enabled)

How We Use Your Information

We use your information to:

Provide and manage courier services
Communicate regarding quotes, bookings, and delivery updates
Issue invoices and process payments
Improve our website and customer experience
Maintain legal or accounting records
Respond to enquiries and support requests

Legal Basis for Processing

We process your data based on:

Contract (to provide courier services you request)
Legitimate interests (running and improving our business)
Legal obligations (record keeping, taxation, insurance)
Consent (for marketing communications if you opt in)

Sharing Your Information

We only share your information when necessary, such as:

With delivery recipients (name, address, delivery notes)
With payment processors
With insurance or legal authorities if required
With service providers (e.g., hosting, analytics)
We do not sell your data to third parties.

How We Store and Protect Your Data
We protect your data by:

Using secure systems where possible
Limiting access to authorised personnel
Keeping systems updated and maintained
Only retaining data for as long as necessary for legal and operational reasons

Your Data Rights

You have the right to:

Access the personal data we hold
Request corrections to inaccurate information
Request deletion of your data (where allowed by law)
Object to certain data processing
Request a copy of your data in a portable format

To exercise these rights, contact us at:
Email: info@bristolfastcourier.com

Our website may use cookies or analytics tools to improve user experience. You can disable cookies at any time in your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

If you have any questions about this policy, contact:
Bristol Fast Courier
Website: www.bristolfastcourier.com
Email: info@bristolfastcourier.com
Bristol, United Kingdom